WeInfuse's Podcast

Episode 59: How Accreditation Drives Operational Excellence with Edie Gigot, RN, MSN, MBA

In this episode, we talk with Edie Gigot, RN, MSN, MBA, Accreditation Program Director of the National Infusion Center Association or NICA. Edie shares great information about operational excellence, process improvement, and how accreditation can help infusion centers.

Episode 58: How to Simplify Prior Authorizations with Syam Palakurthy

In this episode, we talk with Syam Palakurthy, Co-Founder and Chief Executive Officer of SamaCare. Syam shares great insight for streamlining the prior authorization process to be sure patients don’t fall through the cracks. And, he encourages us to lean into process improvement to make a positive impact to patients during a vulnerable time in their life.

Episode 57: How to Spend More Time with Patients and Less Time on Logistics with Kristin Williams, PharmD

In this episode, we talk with Kristin Williams, Executive Vice President and Chief Health Officer of Hy-Vee, Inc and President of Amber Specialty Pharmacy. Kristin shares all kinds of great information about the specialty medication supply chain and the logistics of white-bagging from specialty pharmacies. Her pearls of wisdom on culture, leadership, and patient experience are inspiring.

Episode 56: How to Advocate for Infusion Patients with Alicia Barron, LGSW

In this episode, we talk with Alicia Barron, LGSW. Alicia is a social worker with a rich background in healthcare, non-profits, advocacy, and even podcasting about Inflammatory Bowel Disease.  She’s currently the Executive Director for Infusion Access Foundation and we are so excited to have her on the show. She shares great information about advocacy for our patients (on topics like step therapy), health equity, how we can empower patients, and how we can use the #ShareYourChair campaign to make our infusion centers more approachable and patient friendly.  Learn more about Infusion Access Foundation at https://www.infusionaccessfoundation.org/. 

Episode 55: How Standards Deliver Better Patient Care and Improve our Industry with Kaitey Morgan, RN, BSN, CRNI and Monica Parsons, RN, BSN

In this episode, we talk with Kaitey Morgan and Monica Parsons of National Infusion Center Association. If you’ve been listening to our show for long, you’ve heard Kaitey in a past episode. Kaitey is the Chief Clinical Officer and Monica is Director of Clinical Education.   They really do an amazing job of keeping patients at the forefront and remembering they are the “why” behind process and procedure.

Episode 54: How to Leverage Technology for Patient Experience with Woody Baum of Local Infusion

Woody Baum, Founder and Chief Executive Officer of Local Infusion shares his infectious enthusiasm for making things better for patients, tips on recruiting and retaining an amazing team, and how they are using technology to improve the experience in their centers.

Episode 53: How to be Intentional about Regulatory Compliance with Shannon Wiley

Shannon Wiley, Attorney with Bass, Berry & Sims shares great information on being intentional about your business from a regulatory perspective.  She covers billing, licensure, supervision, payor contracting, corporate structure, compliance, and even mergers and acquisitions.

Episode 52: How Innovation and Technology Can Improve Care with Roger Massengale of Eitan Medical

Roger Massengale, Chief Commercial Officer of Eitan Medical shares how innovation, technology, data, interoperability, connectivity, and embracing change can improve the caregiver and patient experience.

Episode 51: How to Use Technology to Improve Workflows and Patient Experience

Serrah Linares, Vice President of Partner Sales at Change Healthcare, Bryan Johnson, Co-Founder and Chief Executive Officer of WeInfuse, and Cecile Franke, Vice President of Operations at WeInfuse explain how technology can improve workflows, minimize wasted time and reduce hassle for patients.

Episode 50: How to Support Caregivers and Create a Safe Environment for Medication Administration with Eric Cropp

Eric Cropp, RPh shares his personal story with a medication error that forever changed his life, how he became a patient safety advocate, and ways we can make medication administration safer for patients and caregivers. 

Check out previous episodes that share more of this important journey below:

Episode 46: How to Enhance Medication Safety for Patients and Caregivers

Episode 48: How to Prevent Medication Errors with Chris Jerry of the Emily Jerry Foundation

Also, Eric invites caregivers to reach out to him if he can be a resource at (440) 567-9419 or sabsdaddie11192006@gmail.com.